Privacy policy

Last updated: 26 September 2026

Lisière operates this shop and website, together with all related information, content, features, tools, products and services, in order to offer you a personalised shopping experience (the “Services”). Lisière uses Shopify to provide these Services.

This Privacy Policy explains how we collect, use and disclose your personal data when you visit or use our Services, make a purchase or other transaction, or communicate with us.

In the event of a conflict between our Terms and Conditions and this Privacy Policy regarding the collection, processing or disclosure of your personal data, this Privacy Policy prevails.

Please read this Privacy Policy carefully.

Personal data we collect or process

By “personal data” we mean information that can identify you directly or indirectly.

Depending on how you use our Services and in accordance with applicable law, we may collect in particular:

Contact details: name, address, billing address, shipping address, telephone number and email address.
Financial information: payment information, transaction details, payment method and payment confirmation.
Account information: username, password, preferences and settings.
Transaction information: products viewed, added to the cart or purchased, as well as returns, exchanges and cancellations.
Communications with us: information provided when you contact our customer service.
Device information: browser, device, network connection, IP address and other identifiers.
Usage information: information about how you use and browse our Services.

Sources of personal data

We may collect your personal data:

directly from you;
automatically when you use our website or Services, in particular through cookies and similar technologies;
from our service providers;
from our partners or other third parties.

How we use your personal data

We may use your personal data to:

Provide and improve our Services. This includes processing orders and payments, delivery, returns, refunds, managing your account and improving your shopping experience.

Marketing and advertising. Subject to applicable law and, where required, your consent, we may use your information to send you marketing communications and show you relevant advertising.

Security and fraud prevention. We may use your information to secure our Services, authenticate accounts and detect or prevent fraudulent, illegal or malicious activity.

Communicating with you. We use your information to respond to your requests and provide customer service.

Legal obligations. We may process your data where necessary to comply with our legal obligations, respond to an official request or protect our rights.

Sharing personal data

In certain circumstances, we may share your personal data:

with Shopify;
with providers responsible in particular for payment, delivery, order processing, storage, data analysis or customer service;
with our business and marketing partners where permitted;
with third parties to whom you ask or authorise us to disclose certain information;
with the competent authorities where required by law;
in connection with a business transaction such as a merger, acquisition or restructuring.

Relationship with Shopify

Our shop is hosted by Shopify.

Shopify collects and processes certain personal data about your access to and use of our Services in order to provide and improve its services.

The information you submit may be shared with Shopify and with certain providers located in other countries.

For more information about how Shopify processes your data, you can consult Shopify's Consumer Privacy Policy and its privacy portal.

Third-party websites and links

Our Services may contain links to websites or platforms operated by third parties.

We are not responsible for the privacy practices, security or content of these third-party services. We recommend that you read their privacy policies before providing them with any personal information.

Children's data

Our Services are not intended for children.

We do not knowingly collect personal data from children under the age required by applicable law.

If you are the parent or legal guardian of a child who has provided us with their personal data, you may contact us to request its deletion.

Security and data retention

We take reasonable measures to protect your personal data.

However, no security system can guarantee absolute protection.

How long we keep your information depends in particular on the need to provide our Services, comply with our legal obligations, resolve disputes or enforce our agreements and policies.

Your rights

Depending on where you live and the applicable law, you may in particular have the following rights:

the right to access your personal data;
the right to have inaccurate data corrected;
the right to have your data erased;
the right to data portability;
the right to object to certain processing;
the right to request the restriction of certain processing;
the right to withdraw your consent where processing is based on it.

Withdrawing your consent does not affect the lawfulness of processing carried out before the withdrawal.

You can also unsubscribe from our marketing communications at any time using the unsubscribe link in our emails.

We may need to verify your identity before processing certain requests.

Exercising your rights will not lead to any discrimination against you.

Complaints

If you have a complaint about how we process your personal data, you can contact us using the details below.

If you live in the European Economic Area, you also have the right to lodge a complaint with the competent data protection authority.

International transfers

Some of your personal data may be transferred, stored or processed outside your country of residence.

Where data is transferred outside the European Economic Area, we use, where required, recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any other mechanism provided for by applicable law.

Changes to this Privacy Policy

We may amend this Privacy Policy to reflect, in particular, changes in our practices, our Services or our legal obligations.

When this policy is amended, we will update the date at the top of this page and provide any notice required by applicable law.

Contact

For any question about this Privacy Policy or about exercising your rights, you can contact us:

Email: shopify.gabriels@hotmail.com
Address: Nollekensstraat 70, 2910 Essen, Belgium

For the purposes of applicable data protection law, we are the controller of your personal data.